Core responsibilities
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Cultivate and develop positive working relationships with customers, and colleagues
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Responding for Profit and loss account on service operation in the region.
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Business development on leading sustainable service revenue growth
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Build up the service infrastructure to align with service business growth in the region
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Arrange Technical and soft skill training on bringing up team technical standard
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Setup proper escalation process and make all high level escalation visible
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Provide feedback to product quality teams
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Liaison with sales team on setting up service strategy on supporting system sales
Position Requirements
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Bachelor or Master degree in Electronic/Microelectronics Engineering
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Typically requires a minimum of 5 years related service business management experience
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Excellent communication skills
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Ability to work independently and work under pressure
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Language ability both in oral and written English
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Willingness to travel within the region at short notice is mandatory
